Terms of sale and accounts

Your account

An account is an email address you can receive mail at, and it's the same account in every Earth Ablaze game. Keep that inbox to yourself: a sign-in link works for whoever opens it, though one opened in a different browser from the one that asked for it asks before signing in. You can sign out everywhere, or delete the account, at any time from your account page. Playing never needs an account; buying does.

What you can buy

• Plans are subscriptions, monthly or yearly. They renew until you cancel. Cancel any time from Manage billing on your account page; the plan stays on until the end of the period you've paid for.
• Items and bundles are one-off purchases: a campaign, a forces pack, a cosmetic. They're yours for as long as the game runs. A bundle that says it includes future packs covers packs added later, without paying again.
• Tips are voluntary and buy nothing beyond a badge, where a game has one.

Nothing sold here decides who wins a match between players, and nothing is random: you know what you're getting before you pay. Purchases have no cash value and can't be transferred to another account.

Prices are in each game's currency (Australian dollars for Operation Overlord, US dollars for Operation Freedom and Operation Epic Fury) and include tax where it applies. Web payments are handled by Stripe on its own checkout page. In iOS and Android apps you buy through Apple or Google, and their terms also apply; manage or cancel those in the store you bought them in.

Codes

A discount code takes money off at checkout, on the terms that come with it, and can't be added to a payment afterwards. A redeem code from a giveaway, a playtest or a stream unlocks an item, or a plan for some days, with no payment. Codes are one per account unless they say otherwise, have no cash value and can't be swapped for money. We can switch off a code that's leaked or misused.

Refunds

Ask within 14 days of any payment, by replying to its receipt or emailing privacy@earthablaze.com, and you'll get the money back, no reason needed. For App Store and Google Play purchases, ask Apple or Google, who decide those refunds. This is on top of your rights under consumer law where you live, including the Australian Consumer Law, which these terms don't limit.

A full refund takes back what that payment bought, in every game: a refunded item or bundle comes off your account, a refunded plan payment ends the plan straight away, and anything that payment earned as a bonus goes too. A game that checks ownership offline notices at its next check-in, within 90 days at most.

Chargebacks

If you dispute a payment with your bank instead, what it bought is suspended while the dispute is open, given back if it's settled in our favour, and stays off if it isn't. Asking us first is quicker for everyone.

If a game closes

If a game ever shuts down, its plans stop billing first, and anything paid for a period we can't provide is refunded.

No warranty

The service is provided as-is. We don't promise it will always be available or free of bugs. As far as the law allows, we aren't liable for any loss arising from using it, beyond refunding what you paid.

Contact

Magnetic Labs Inc, 1930 Village Center Circle #3-6537, Las Vegas, NV 89134, United States. privacy@earthablaze.com.